Frequently Asked Questions
Everything you need to know about your FARIS experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on your location.
How do I return an item?
We accept returns within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At FARIS, we prioritize ethical production. We use organic cotton, recycled polyester, and partner with factories that ensure fair wages and safe working conditions.
Can I modify or cancel my order after it is placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.